IC New York Times Square
What is your Priority Club status?
Spire Ambassador
Were you happy with the hotel/stay?
Not especially - it's an average, overpriced hotel
Which room did you book and which upgrade did you receive?
- King Bed Deluxe
- Got put on a higher floor and given a room with 2 queen-size beds... not sure how that constituted an updgrade
How are the rooms?
- Nice decor and good beds, but lacking basic room features, such as light switches by the beds, decent TVs and good sound-proofing
How is the exec. lounge?
- What executive lounge?!
What was your welcome gift?
Nothing - nada, zip
Did you receive fruit and water in the room?
No, as I took the 'generous' $20 minibar credit which afforded me 1 bottle of water, a small pot of Pringles and a bag of M&Ms
What was good and what was bad?
Good
- Decent sized room
- Nice option for Ambassadors to be able to choose between amenity or a credit on their mini-bar
- Comfortable beds
- Great location
Bad
- Rooms are basic... old TVs, poor channel selection, no light switch by bedsides, noisy aircon... all basics which disappointed considering newness and cost of hotel
- Walls are thin: I could hear people in other rooms / floors especially in evenings
- Towels in bathroom were thin and worn
- System failed to recognise my benefits on check-in (an IHG or a hotel problem?)
Value for $ or Priority Club Points? Would you return?
Not good value for either, IMO
Last edited by Irons80; Dec 17, 2015 at 7:01 am