We applied for my mom's italian schengen visa and we were expecting her to come here for christmas and unfortunately her visa got denied after waiting for more than 2 months, to think that she is already a senior citizen. We provided everything on their checklist and complied to whatever additional documents they asked. This is really so unfair for her because amidst the Typhoon Lando in the Philippines she still went to Italian Embassy in Manila from Baguio to submit an additional document because they sent her a letter that she needs to comply within 7 working days to avoid refusal of her visa and yet after weeks of long wait they still refused it 12 days before her intended travel date. Now we are planning to appeal on her behalf, this is so unjust. We are hoping that appealing will work and we will be able to have her here for Christmas. I'm really sad that they are so inconsiderate aside from having poor costumer service.