FlyerTalk Forums - View Single Post - Please post your Rewards Club Elite experiences (Archive Thread 2015)
Old Nov 19, 2015, 2:22 pm
  #608  
nicolas75
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,959
Originally Posted by nicolas75
Crowne Plaza Lyon - Cité Internationale

What is your IHG Rewards Club status?

Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate with breakfast and received an executive room on high floor.

How are the rooms?
Around 30 sqm.
Comfortable room (slighty dated)
Seating area with desk
Bedroom with comfortable bed
Cafés Richard expresso machine. Kettle
Flatscreen television with basic selection of international channels
Small bathroom with bathtub and toilets. Molton Brown amenities
Very quiet

How is the exec. lounge?
N/A

What was good and what was bad?

Good
- Very friendly and professional staff
- Very good breakfast in elegant renovated restaurant/bar
- Very good restaurant
- Fast wifi
- Easy access with bus from Central station
- Very good sweet canapés as welcome gift

Value for $ or IHG Rewards Club Points? Would you return?
Yes

Pictures of the city

Pictures of the hotel
My review on ihg.com had an interesting comment from the hotel

Dear nicolas75,
Thank you very much for staying at our hotel in Lyon and for giving us your encouraging feedback.

We will relay with pleasure your feedback to our entire team who will be glad to know that their efforts contributed to your enjoyable stay!

We are glad to announce you that we are renovating our room, to improve the quality of your stays. We hope you will have the pleasure to try one of our new rooms the next time!
We are looking forward to the pleasure of welcoming you back to the Hotel

Crowne Plaza Lyon – Cite Internationale.
Kind regards

Guest Relations
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