FlyerTalk Forums - View Single Post - Please post your Rewards Club Elite experiences (Archive Thread 2015)
Old Oct 26, 2015, 12:19 am
  #588  
HAT
 
Join Date: Oct 2015
Location: London, UK
Programs: BA, IHG, Hyatt
Posts: 268
Crowne Plaza London - Kensington

Crowne Plaza London - Kensington

What is your IHG Rewards Club status?
Spire Elite

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes!

Which room did you book and which upgrade did you receive?
Booked an Executive Room, received 1 Bedroom Duplex Suite

How are the rooms?
- Duplex suite with a large living room downstairs and decent bedroom with a king size bed upstairs
- The room is clean with a lot of space
- 2 Flat TVs with good selection of international channels
- Very quiet

How is the exec. lounge?
- The club lounge wasn't huge and might be quite busy in the evenings.
- Good alcohol selection and great food options
- Cosy seating area with books and magazines

What was good and what was bad?

Good:
- Very friendly staff
- Decent location with Gloucester Road Tube Station is just across the road
- Amazing breakfast with some Japanese options
- Good status recognition, received a personalised welcome letter acknowledging my status
- The rooms wasn't ready when we arrived so been offered a glass of prosecco free of charge
- Free high-speed WiFi
- Gym and sauna

Bad:
- Nothing really

Value for $ or IHG Rewards Club Points? Would you return?
Absolutely
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