Great news...I booked an award ticket a few days ago and the $11.20 (2 1-way flights) taxes and fees posted on 10/2 along with $38 in fees to upgrade to Economy plus for 2 seats (definitely gonna get my drink money worth at that price!) and the credits for everything posted this morning. So maybe this means this thing is working properly again. Anyone out there ready to try a GC and see what happens...I think it should be back to normal.