IC Austin (Sephen F. Austin)
IC Austin
What is your IHG Rewards Club status?
Plat Ambassador
Were you happy with the hotel?
Yes
Which room did you book and what upgrade did you receive?
Booked standard king, upgraded to one-bedroom suite.
How are the rooms?
Excellent, although the suite I was in had a weird area that almost looked like a kitchen... there was a sink and a bunch of empty cabinets, but nothing else. it took up 25% of the room, so kind of a lot of wasted space, but the rest of the room was very well laid-out.
How is the exec. lounge?
Not given access
What was your welcome gift?
A box of cookies and chocolates
Did you receive fruit and water in the room?
Just one apple, and my water wasn't replenished each day. However, I called down to the desk, and they comped soft drinks from the minibar instead, so I can't complain.
What was good?
Overall a nice room for the money, especially with multi-category upgrade.
What was bad?
Late night room service was pretty gross. Also, no on demand movies, so you don't get a free one.
Value for the money? Would you return?
I stayed here on business and probably would again if the rate was low enough that my company would cover it. Nice to have ambassador benefits on a business trip, but I wouldn't go out of my way to stay here again otherwise.
Last edited by FLYGVA; Sep 5, 2015 at 11:55 pm
Reason: adding name of property to post instead of title only