FlyerTalk Forums - View Single Post - Compensation for bad hotel stay.
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Old Mar 14, 2000, 2:14 am
  #15  
TransWorldOne
Original Member
 
Join Date: May 1998
Location: Las Vegas, NV, USA
Programs: AAdvantage EXP/1mm/Admirals,United Silver+Club (life),Marriott Titanium,Hilton & Accor Gold
Posts: 5,061
Mr. Nice,

First of all, priceline.com doesn't prepay hotels for the bidder's stay. It actually provides its MasterCard to the hotel for room & tax charges.

Next, you are correct that many hotels will place priceline.com guests in inferior accomodations. This can be easily remedied. Simply move. I recently checked-in to the Sheraton Harbor Island-San Diego. I paid $50 a night to priceline for a 3-night stay.

At check in, I was placed on the lowest floor. This floor was undergoing construction and my smoking room had two double beds. I immediately retreated to the front desk. I asked the agent to be placed on a high floor without construction, in a king non-smoking. The agent did as requested. Result... nice room, nice price, and Starwood points! Ask and ye shall receive.
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