CP Canberra
What is your IHG Rewards Club status?
Spire
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Nope
Which room did you book and which upgrade did you receive?
Booked Standard Room at Corp Rate
Standard Room
How are the rooms?
Standard Room, Queen bed, desk and sofa. Very small bathroom
How is the exec. lounge?
NA
What was good and what was bad?
Good:
Its a bed
Bad:
Customer Service was non existent. Internet wasn't working when I arrived, but no mention of it during check in, I had to call to see if it was the internet or it was my problem. No idea when the internet was fixed, although it was working the following morning
No mention of IHG status or Welcome gift etc. I asked on checkout and was told they don't give Welcome gifts as its a Corp thing not a hotel thing. I started to dispute it but decided I was wasting my time. I'll send an email to IHG
Room just wouldn't warm up all night despite having the AC on 27*C (max)
Value for $ or IHG Rewards Club Points? Would you return?
If I had another choice in Canberra I would take it over staying here again.