FlyerTalk Forums - View Single Post - Stop Over on an Award ticket.
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Old Jul 14, 2015, 11:07 am
  #2  
akr1970akr
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
I was on the online chat yest with FB rep asking about stop overs on reward tix

Basically

Has to be a round trip
Have to be booked over the phone
They will charge a fee for that even when it cannot be booked online
They could not succinctly explain the routing rules, i.e. how far out of the way could one go to create a stop over. That might be determined by an algorithim that reps do not know/understand.
They could not explain if it was always valid for partner travel
Has to be availability of course on all legs
Can do an open jaw on the return, but there are other rules about zones there. (did not ask about US zones, if any)
Can not do stop over in origin country.
The rep suggested that the natural stopovers are in their hub cities, which makes sense. I left it at that, as that's probably good enough.
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