FlyerTalk Forums - View Single Post - Get your status matched on oneworld with air berlin
Old Jul 13, 2015, 1:47 am
  #57  
drvannostren
 
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I've still got not even so much as a reply. If in the next couple days I get nothing I'll email again.

I emailed my photo of the card as an attachment, I doubt that'd be a problem, but I'll include it in the body next time.

I only find it odd that they don't have an autoreply. Not all corporations do, but this seems to be an account that should/would have it like the AC super elite email. They send you the acknowledgement right away. I expected something like "thanks we'll be reviewing your case and get back to you within 5 business days" or whatever...but nothing yet.
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