FlyerTalk Forums - View Single Post - Please post your Rewards Club Elite experiences (Archive Thread 2015)
Old Jun 22, 2015, 11:53 am
  #510  
Skyline
 
Join Date: Apr 2005
Location: Portland, OR USA
Programs: BA Silver, Icelandair, IHG Diamond Elite Ambassador, Hertz 5*
Posts: 610
Holiday Inn Express O Fallon St Louis Missouri

Holiday Inn Express O Fallon St Louis Missouri

What is your IHG/Priority Club status?
Platinum Elite

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No

Which room did you book and which upgrade did you receive?
Booked Double Queen-received same

How are the rooms?
General HI decor. Noisy air conditioner.

How is the exec. lounge?
N/A

What was good and what was bad?
Good
- Good location
- Polite breakfast staff

Bad
- Hotel is in the middle of a renovation. Greeted by drywall at the front entrance. Thought we had the wrong door.
- Felt we were staying in a building site, yet paid normal rates
- No whirlpool, though mentioned on website
- No lobby or seating area; breakfast room very cramped

Value for $ or IHG Points? Would you return?
Not until renovation is complete. Unacceptable to keep the hotel open during this renovation
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