CanuckBubba

Hello,

My girlfriend flew Austrian Airlines in June and ran into mechanical problems while still on the ground here in Canada (it was Austrian Airlines metal). As a result, her travel plans were completely changed and she was a day late in reaching her destination. What is the best means of lodging this complaint with Austrian Airlines? Is it via the e-form online? Or with a paper copy of the complaint? If this is the case, could someone advise where to forward the complaint?

Thanks in advance.