FlyerTalk Forums - View Single Post - How to ticket a Award if reservations is too busy (weather)
Old May 11, 2015, 4:05 pm
  #9  
guv1976
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Originally Posted by wrp96
Originally Posted by vishalgupta22
It's not even about hold time at this point. The system at this point doesn't even have the 'award travel' option.
Then just act like you want to make a new reservation to get yourself the ability to speak to anyone on any line.
Or maybe try one of AA's foreign-language lines, just in case any of them has shorter hold times. (I'm pretty sure that all AA agents speak English.)
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