Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Intercontinental Park Lane
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you happy with the hotel/stay?
definitely, as always
Which room did you book and which upgrade did you receive?
o entry level Classic (Noted the extra Classic/Superior/Deluxe London types now)
o Exec London Room modify 4days out
o Checkin 9am, Room occupied checkin could not move me as blocked
.. Seems manager, Christine had blocked room as organizing my preferred minibar for me. Christine fetched and unblocked and moved me to 1st Floor studio suite
How are the rooms?
o Inside but not courtyard view. Orientation gives 2x large windows
o Larger than usual sofa plus 2 armchairs + glass coffee table.
o One of the smaller bathrooms, no separate shower, usual Agraria soaps
o Comfy King Bed, pillows.
o work desk + Chair
o Wall unit with integral TV. On bracket so need pull out and angle to bed or sofa to watch.
Water, Gift Fruit Provided ?
o Mandarins as usual, 1large water , usual choc-chip-cookies as gift
How is the exec. lounge?
o First 2015 visit, still 65+vat, ie 78gbp for RAs
o Very quiet apart from breakfast and/or drinks hour
o Usual great breakfast choices offering
+ I ordered my usual kippers (got to be healthier than fried brekkie0
o Usual afternoon tea/scones/sarnies
o Usual (to me) poor canapés for evening ... The only let down at this lounge
o still serving Moet
o Same staff as usual (except one lounge staff member is now on checkin reception desk )
What was good and what was bad?
Good
+ The staff
+ Checkin/Checkout experience, even with 9am in and 4pm out
+ Room upgrade
+ Record keeping and providing of my preferences (minibar fill, newspapers, room likes etc)
+ All RA bennies without any discussions as always
+ Food ordered in Lounge on Lounge Bill for eating in room (for 1Q2015 promo). Fealt a bit bad as 2x lounge staff brought meal to my 1st floor room. I did tip 5gbp cash on top of 4gbp lounge service fee. Lounge Staff volunteered to do this for me when I asked about the billing department
+ Minibar changed/personalised just 10mins after I reached my room
+ 10k points/night earnings .. used be fixed 4k/stay
Bad
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Yes, I have and will again
Definitely value, as only about half the paid rate I pay most other months
Last edited by scubaccr; Jan 22, 2015 at 6:55 am