Got shot down by SM today. Tried $87.50 on both 01/06 and 01/12.
Dear ___,
Thank you for taking the time to contact J.P. Morgan again
in regards to the travel credit benefit offered on your
Ritz-CarltonŽ Rewards credit card ending in 0000.
The Southwest Airline charges posted on 01/06 and
01/12/2015 appears to be an airline gift card purchases
and do not qualify for credit under this benefit.
We do not determine whether merchants correctly identify
and bill transactions as being of a certain type. However,
we do reserve the right to determine which purchases
qualify for statement credits. We regret to advise, we're
unable to honor your request to issue credits for these
charges.
Please accept our sincere apology for any inconvenience
this may have caused. If you have any further questions,
please reply using the Secure Message Center.
Thank you,
XXX
Customer Service Specialist
1-855-896-2222