IC Abu Dhabi
Intercontinental Abu Dhabi
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No.
Which room did you book and which upgrade did you receive?
Booked cheapest, got upgrade to junior suite with club
How are the rooms?
Decent size but dated/tired. A/C did not work properly.
How is the exec. lounge?
Big, too cold.
Food selections are boring, almost same thing offered every day. Food quality is substandard, almost unedible.
Staff is nice but need more training, for example, not touching the food with fingers when serving guests.
What was your welcome gift?
Didn't receive at first. After asking a few dates.
Did you receive fruit in the room?
Yes, a few every day.
What was good and what was bad?
GOOD
- Concierge was friendly
BAD
- Hotel is dated, sad shape
- Club lounge, especially food there
- Breakfast selection and quality in main restaurant
Would you return?
Most likely not.