I must have sent 5 or 6 e-mails to MyPoints yesterday requesting those elusive 750 points! I finally called the toll free number and was told that the points would be posted, but to give it 5 days. This morning I received another answer to all my e-mails. I am posting these here so everyone has a clear picture of what I've been going thru:
Thank you for contacting MyPoints Member Care.
Please accept my sincere apologies for any concern the delay in getting
the points we recently promised may be causing. We would be grateful if
you could wait just a little longer, until November 11, 2003.
If your points have not appeared in your account by this date please
let us know and we will promptly take appropriate action.
Have a good weekend.
Best regards,
Peter
MyPoints Member Care
Tell us how we're doing!
Rate your MyPoints Member Care Experience by clicking below.
http://62.253.229.20/customersurvey.html
Please email all inquiries to
[email protected]
Original Message Follows:
------------------------
----- Original Message -----
From:
To: "MyPoints Member Care" <
[email protected]>
Sent: Tuesday, November 04, 2003 10:08 AM
Subject: Re: Re: Tracking # 2561840-Still No Points!!
(KMM8495581V45671L0KM)
> I just checked my account. The 750 points have still not posted!
>
> ----- Original Message -----
> From: "MyPoints Member Care" <
[email protected]>
> To:
> Sent: Tuesday, October 28, 2003 8:33 AM
> Subject: Re: Re: Tracking # 2561840-Still No Points!!
(KMM8495581V45671L0KM)
>
>
> >
> > Thank you for contacting MyPoints Member Care.
> >
> > We have completed crediting your account with the correct number of
> > Points. Please allow 5 full business days to view the correction to
your
> > account. We are sorry for the inconvenience but thank you for your
> > understanding.
> >
> > Should you have any questions or concerns, please do not hesitate in
> > contacting us at
[email protected] .
> >
> > Thank you for your support of the MyPoints program.
> >
> > Have a nice day.
> >
> > Best regards,
> >
> > Paul H
> > MyPoints Member Care
> >
> >
> > Tell us how we're doing!
> > Rate your MyPoints Member Care Experience by clicking below.
> >
http://62.253.229.20/customersurvey.html
> >
> > Please email all inquiries to
[email protected]
> >
> > Original Message Follows:
> > ------------------------
> > STILL WAITING!
> > ----- Original Message -----
> > From:
> > To: MyPoints Member Care
> > Sent: Saturday, October 25, 2003 8:29 PM
> > Subject: Tracking # 2561840-Still No Points!!
> >
> > Thank you for contacting MyPoints Member Care.
> > The information you provided indicates your order was placed on
> > 09/18/2003.
> > Please note that Points earned at participating sites are credited
to
> > your account as soon as we receive confirmation of the transaction
> > from
> > the vendor. This means that Points for making a purchase or
> > registering
> > for an online service, may take up to 20 business days to post to
your
> > account balance. Points then become available to spend 30 days
later.
> > If you have waited through the specified time period and still
have
> > not
> > received your Points, please contact us again at
> >
[email protected]
> > so that we may investigate the matter for you.
> > Thank you for your patience and valued membership.
> > Have a great day.
> > Best regards,
> > Tyrone C
> > MyPoints Member Care
> > Tell us how we're doing!
> > Rate your MyPoints Member Care Experience by clicking below.
> >
http://62.253.229.20/customersurvey.html
> > Please email all inquiries to
[email protected]
> > Original Message Follows:
> > ------------------------
> > As you requested, here is the copy of the confirmation e-mail,
sent to
> > me
> > Sept. 18th. You owe me 750 points--kindly credit my account. Thank
> > you.
> > Dear Subscriber,
> > Thank you for subscribing to The South Beach Diet Online -- a
fully
> > interactive dieting experience based on Dr. Arthur Agatston's
> > best-selling, clinically tested diet.Please take a moment to
confirm
> > your
> > account information below.
> > Your user information is:
> > E-mail address:
> > Password: xxxx
> > Begin now by visiting
http://www.southbeachdiet.com/login.asp
> > We invite you to log in, take a look around and strike up a
> > conversation
> > in our message boards before you begin your journey to a healthier
> > you.
> > Your credit card has been billed $29.95 by our online publishing
> > partner,
> > Agora Media. If anytime during the first seven days you are not
fully
> > satisfied, your initial fee will be refunded, minus a $5 service
fee.
> > To
> > request a refund, you must notify us by calling 1-888-625-8707,
Monday
> > through Friday, 9 a.m. to 8 p.m. eastern time. If you fail to
notify
> > us
> > within that time frame, the initial charge will remain due.
> > During the last week of your initial subscription, we will send
you a
> > renewal reminder via e-mail. If you do not want to continue your
> > subscription at that time, simply call us at the above number.
Please
> > keep
> > in mind that your subscription will be automatically renewed
unless
> > you
> > contact us prior to expiration. Monthly renewal charges cannot be
> > refunded.
> > We are committed to helping you lose weight and maintain a healthy
> > lifestyle with the South Beach Diet Online.
> > Sincerely,
> > The South Beach Diet Online Team
> > ----- Original Message -----
> > From: "MyPoints Member Care" <
[email protected]>
> > To:
> > Sent: Tuesday, October 21, 2003 10:01 AM
> > Subject: Re: tracking number 2561840. (KMM8468847V48317L0KM)
> > >
> > >
> > > Thank you for contacting MyPoints Member Care.
> > >
> > > Please note that MyPoints requires a record of your transaction
to
> > > manually credit Points to your account. When you sign up for a
> > service
> > > or make a purchase from a site, an email is sent that confirms
your
> > > registration or transaction.
> > >
> > > Please forward us a copy of the confirmation email or invoice
you
> > > received from the vendor. We ask that you copy and paste the
> > information
> > > as text within your email, as we cannot open attachments. If you
no
> > > longer have proof of the transaction, we encourage you to
contact
> > the
> > > vendor for a duplicate.
> > >
> > > Once we receive the requested information we will address your
> > concern
> > > right away. We apologize for any inconvenience.
> > >
> > > Thank you for your patience and valued membership.
> > >
> > > Have a nice day.
> > >
> > > Best regards,
> > >
> > > Chris G
> > > MyPoints Member Care
> > >
> > >
> > > Tell us how we're doing!
> > > Rate your MyPoints Member Care Experience by clicking below.
> > >
http://62.253.229.20/customersurvey.html
> > >
> > > Please email all inquiries to
[email protected]
> > >
> > > Original Message Follows:
> > > ------------------------
> > > Please be advised that I STILL have not received the 750 bonus
> > points
> > > for signing up with South Beach Diet online.It has been more
than 30
> > > days! Below is excerpt of e-mail I received from South Beach
Diet
> > on
> > > 09/18/2003:
> > > Thank you for subscribing to The South Beach Diet Online -- a
fully
> > > interactive dieting experience based on Dr. Arthur Agatston's
> > > best-selling, clinically tested diet.Please take a moment to
confirm
> > > your
> > > account information below.
> >
> > >
> >
>