FlyerTalk Forums - View Single Post - Citibank switched my card from Visa to MC
Old Jun 27, 2002, 5:25 pm
  #8  
thepilotswife
 
Join Date: Feb 2002
Location: Frisco, TX
Posts: 44
I called last night and the RUDE c.s. agent I spoke to told me there was no way to get VISA back, they aren't issuing any more Visa cards. Then I asked for the Sup, a very lovely person who kindly told me I could get my Visa back but that the MC had to be cancelled and a new card # issued, and I could't use the Visa I have if I cancel the MC, so I will use the Visa this week for Business and hopefully they can get me a new card quickly(doubtful). Then I can go about calling all of the autopay merchants(Hassle).
Oh, the Supervisor said she would be sure to discuss the original agents attitude with her!
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