Hey folks,
I just wanted to drop in and provide Marriott's official word on the cancellation changes.
Marriott is revising the cancellation policy for our hotels in the U.S, Canada, Caribbean, Central and South America. The intent for the change is to make rooms available that would have otherwise gone unoccupied due to a guest’s last minute cancellation.
The change: While cancellation policies vary by hotel, those hotels whose policy is to allow guests to cancel their room reservations on the day of arrival without incurring a fee are faced with a significant number of unsold rooms due to last-minute cancellations. The new policy for these hotels will require a guest to cancel their room reservation by midnight the day before they arrive in order to avoid a fee. The new policy will allow hotels sufficient time to offer these unsold rooms to guests seeking last-minute accommodations.
The revised policy is scheduled to be implemented by December 1, 2014 for arrivals starting on or after January 1, 2015.
Because cancellation policies vary by hotel and for certain events and rates, customers should always check the cancellation policy that applies at the time of booking.