Originally Posted by
benmaller
It's great that you received the points. Can you elaborate on why they finally gave you the points, i.e did they agree the purchase was within the terms? or just give you a courtesy adjustment, etc?
There was a lot of back and forth saying that I didn't meet the terms because I did not use an Ultimate Rewards CC to make the charge. They finally gave me a courtesy adjustment when I submitted the receipt and a screenshot of the T &C's they had sent me with an arrow I inserted pointing out the fact that it only said you had to use a Chase CC, not an UR card. They never did answer my question whether the initial reservation tracked through the UR Mall.