Originally Posted by
flyingmusicianlax
Please convey your disappointment through Twitter and/or Facebook. They are actively monitoring social media for reactions to the changes.
Also, please send Customer Relations a message with the same. That is the channel for officially recording complaints.
I experienced the poor new 'continental breakfast' service in first on yesterday's RNO-ORD, a 1600+m flight.
Just wrote a customer service complaint about it