stigs

What is your Priority Club status?
Platinum.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Fine.

Which room did you book and which upgrade did you receive?
Booked One Bedroom Queen Suite. Requested quiet upper, given across from elevator on 3rd floor facing always-busy Rene Levesque.

How are the rooms?
Huge and dated. Sparse, aging furnishings. Decor of one aged, crooked pint-sized photo. Holes in walls.

How is the exec. lounge?
Yeah right! This is a 1960s-style student apartment.


What was good and what was bad?

Good
+Smooth check-in/check-out
+Comfortable beds/pillows
+Large LCD TV with good channel selection, many in HD
+Large fridge, microwave (but no cutlery or utensils!)
+Oversized bathroom
+Non-corner rooms have a small balcony, useful for bringing in fresh air as the HVAC units cannot be controlled here
+Great location for Jazzfest, a four (seedy) block walk away

Bad
-No platinum recognition or perks on repeat visits
-No hot water on day 1
-Wall-controlled thermostat preset at 24'C, could not turn it down, it's an issue both here and the connected Candlewood Suites (floors 9+)
-Signs of age everywhere, from the exposed wiring on light switches, marks and holes in the walls, damage to cabinets, poor caulking throughout bathroom
-No office chair, just a cheap, dirty 1960s rigid steel chair
-Filthy carpets in dire need of replacement
-Windows and balcony filthy, odd given both are fully accessible to housekeeping
-Empty cabinets in kitchen defeat the purpose of having appliances
-Window soundproofing not the greatest, can hear police/ambulances/horns all hours of the night (bring earplugs or request to face back courtyard)
-Lacking amenities; only breakfast (a total zoo!) and a fitness room

Value for $ or Priority Club Points? Would you return?
The #1 thing this hotel offers is location. For Jazzfest, it's perfect. Just don't expect much beyond an aged, no-frills 1.5-star student apartment.