FlyerTalk Forums - View Single Post - USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]
Old Jun 28, 2014, 8:00 am
  #5225  
STS-134
 
Join Date: Jul 2011
Location: SF Bay Area
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Originally Posted by JEFFJAGUAR
Here's the answer I finally got from USAA and I don't think a lot of people here are going to like it.

As of 25 April (that was the date mentioned), a business decision was made to change cvm priority to chip and signature on their world mastercard because...well there is no real because other than it was a business decision. The person, very polite I must say and I appreciate her efforts, said it had to do with the fact that in the USA (just as I supposed), chip and signature will be the predominant verification method and that mastercard wants it that way. She had no answer as to why my updated pin did not work in the kiosk at CDG.
Could it be that your card has an offline PIN (which USAA didn't tell you), which is different from your online PIN, and you were entering the wrong PIN? What happens if you put your card into an ATM and change the PIN, then go back to CDG?
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