FlyerTalk Forums - View Single Post - Citi retention offer reports (All cards) [2014 - 2015]
Old Jun 19, 2014, 8:40 pm
  #295  
IkeEsq
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by Happy
In the past they do a pro-rata refund after you have paid the AF if you cancel it in 2nd month into the new year.

So they no longer do so? It is either a full refund / reversal, or nothing with the 37 days cut off?
All cards are the same as far as I can tell. My understanding is they will refund / reverse if you cancel within 37 days even if already paid. But they will also credit the AF, even if already paid as part of a retention offer.
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