DavidAL

My father, who did not have an IHG account, recently signed up for an account (last couple weeks). He added the public promos to his account, and was planning on booking stays over the summer. It appears that his account is already closed and he can't log in. How do they know that a person will be unprofitable, before the fact? He stays in hotels an average of 3-4 weeks during the summer months (mostly Hyatt/SPG), but won't be staying in any IHG properties after this.