FlyerTalk Forums - View Single Post - USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]
Old May 23, 2014, 2:52 pm
  #4504  
JEFFJAGUAR
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by prathmell
I just now read this answer from PenFed. The following is a quote from their most recent email to me (sent 11:48 am May 23, 2014):

"To clarify, an unattended terminal or kiosk should request your card's PIN.

Unfortunately, your card does not currently work with an unmanned kiosk because the card is looking for a signature first and the Kiosk is unable to
communicate to tell the card PIN is preferred- which is what a merchant can do at a Point of Sale.

We are looking into this because it was not our intention to disable this capability." (emphasis mine)
Thank you. I didn't realize that prticular card had this problem. In general the Andrews card and State Department cards work.
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