Originally Posted by
Starwood Lurker
I don't think the package handling policy changed when the brand switch occurred. I found this on the Aloft Silicon Valley Announcements page:
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Yes, that's why I was wondering if anyone had first hand experience. I called the property directly yesterday and someone at the front desk told me there was no fee.
Hopefully that announcement is left over from when it was a W.