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Old Mar 28, 2014, 1:00 pm
  #65  
missydarlin
Moderator Communications Coordinator, Signatures
 
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
So ... here's the situation.

The word "not" got left out in error, and was fixed this early this morning.

But in the meanwhile, half of our servers were down for the IT release (have you noticed the new SubNav?) and those didn't get the update. I fixed those a little while ago.

The promotion is not set up and was never intended to offer Double EQM, and on behalf of the Loyalty Marketing and AS.com team, I apologize for any inconvenience.

If anyone would like assistance with refunds or reissue of guest upgrades for tickets purchased during the confusion, please drop me a PM. (although Customer Care can probably get you taken care of faster)

Last edited by missydarlin; Mar 28, 2014 at 1:08 pm
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