AA Citi card miles not transferred to AAdvantage accounts [Consolidated]
Moderator Note: See the discussion in the wiki
Hi, I have often read threads on here; but never posted. We are having an issue getting my husbands miles posted to his AA account from his business credit card. Not only have the bonus miles not posted, none of his miles have posted for the past 3 months. He has spoken to Citi and AA. Citi did verify that they do have the correct AA account linked to the credit card. The last person at AA said they saw something; but it should be corrected, and that was a week ago. This is very frustrating. We're talking about almost 60,000 miles. I have an AA personal card and have not had any issues. I guess we need to get another business card to use until this issue can be resolved. Has anybody else had this issue and how long did it take to resolve it. Does anybody have any suggestions? I would really appreciate any advise. Thanks.
Last edited by MDtR-Chicago; Mar 10, 2014 at 7:56 am