Originally Posted by nwflyboy

Data point...Just got off the call.

I said that I wasn't able to justify the annual fee, and I have other cards that offer better points value, and US Airways was in the process of dissolving. Said I was thinking this might be the right time to cancel this card, but before making a decision on that, wanted to ask them if they could offer any incentives to keep the card open and use it more - credit for the annual fee and maybe additional miles.

First offer: nothing. No credit for annual fee, no bonus to spend anything. I pressed a bit, agent's response was that I would be getting a companion pass. I pointed out that that that would be coming regardless, that really was no incentive, and I pressed a little harder. Put on hold for less than 30 seconds, came back with the offer to credit the annual fee. Hmmm. Asked for an incentive to get me to spend more on the card. None offered. I asked again, politely but clearly: you have nothing you can offer as an incentive to continue spending on this card? Put on hold for about 10 seconds, came back with Nope, no additional incentives, just the annual fee credit.

Told her I would think about it. Will call back tomorrow and see if I get a different agent who is more motivated. Otherwise, I'm inclined to cancel.