" Unfortunately, we can't approve your application
Thanks for your interest in the CitiBusiness(R) / AAdvantage(R)
World account. We reviewed your application and can't
approve it because:
o This specific offer is valid only for first-time
CitiBusiness/AAdvantage1 cardmembers. Our records
indicate that you previously had a CitiBusiness/AAdvantage1
account with us.
Thanks for the opportunity to serve you
As always, we hope to be clear and helpful in explaining
this decision. Feel free to contact us if you have any
questions.
AmericanAirlines, AAdvantage and Million Miler are marks of
American Airlines, Inc."
Yes , she had the card before , but it was closed in June 2013. Wonder if I should write a letter?