Originally Posted by
fahrradman
Seriously, why should an airline, after offering top tier status to someone who does follow through and bring their business over offer a second chance?
Why wouldn't they? If I got a second chance to snag a good customer from a competitor in my industry, I would take it in a heartbeat. I don't think the airline risks much - if the customer doesn't fly much, all it cost them is a few free upgrades (which would have gone to somebody anyway) and a few bucks to mail out the welcome package.