Originally Posted by
ayeaway
Oh no that wouldn't work as it involves effort.
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It also involves a higher degree of risk that the request will not be read by the intended recipient.
At least an e-mail has a chance of being read by the boss himself. A letter does not have any at all.
I also think that it is reasonable to write to the boss, who is the public representative of the organisation and so is a fair point of contact for members of the public, no matter how large the organisation is. Which other named representatives of EK would the OP be able to write to?