Hey fellow Flyertalkers:
I was one of the harsher critics when Alistair (the owner of Gate8) first showed up on the board. Fair is fair - I have to take it all back.
I've been communicating with them and credit where it's due - they have been amazingly responsive, actively listen to any point I've raised, and did so without a hint of defensiveness or hostility.
The new bag looks amazing. Gate8 is a small company, that really does want to create something that we in the Frequent Flyer community can actively use and abuse. I've been impressed as heck with their company and with their product.