FlyerTalk Forums - View Single Post - Legality of the no-show cash fee policy for award bookings
Old Oct 27, 2013, 3:17 pm
  #14  
dtremit
 
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Leaving aside the legal arguments, at least one other chain (SPG) has started charging no-shows on award rooms in points.

That seems like a much more fair policy; the whole point of a no-show fee is to compensate the hotel for the loss of the revenue they expected for the night. If they expected to be reimbursed for a points stay (said reimbursement generally being much less than BAR) it isn't reasonable for them to expect to be compensated rack rate.
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