FlyerTalk Forums - View Single Post - AA error led to cancelled reservation, said they'd do nothing [$600 vouchers finally]
Old Sep 3, 2013, 5:02 pm
  #14  
guv1976
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Join Date: Dec 2003
Location: Not here; there!
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Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.601 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

This sounds like an ideal case for the Ombudsman Service at Condé Nast Traveler magazine.
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