FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2013)
Old Aug 10, 2013, 3:12 am
  #1587  
travelben
 
Join Date: Oct 2006
Location: MUC
Programs: LH HON, PC RA
Posts: 148
IC Park Lane

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked King London Deluxe Room under Weekend Escapes.
Don't know what type of room I really got. Didn't feel like a suite.
However, got the Club Access as a "Royal Ambassador Benefit"

How are the rooms?
Nice room. Modern and up to date.

How is the exec. lounge?
Excellent facility and staff is great!!! Don't want to be stereotyping, but I guess the staff makes the difference, because they are all from abroad and not UK. I tend to have more service issues in UK hotels when being served by UK staff... (sorry!)

Did you receive a welcome gift?
Dean’s shortbread biscuits and mixed berries.

How was the minibar?
Nicely stocked. But since I don't drink, I can only comment on the soft drinks...

What was good and what was bad?
Good:
Service, staff, concierge (which helped on lost luggage case), lounge

Bad:
Nothing.

Good value for Value for € or Priority Club Points?
Yes
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