FlyerTalk Forums - View Single Post - What to do when European hotel insists on charging in US dollars
Old Jul 11, 2013, 8:01 pm
  #57  
lilyluvx
 
Join Date: Jun 2013
Location: Toronto
Posts: 20
Originally Posted by JEFFJAGUAR
When the sales slip you are presented to sign has both an amount in local currency and an amount in your currency listed along with an exchange rate. Often the clerk will tell you the amount in your currency is unofficial and shown just for your convenience which is a lie (one of a few they use to try to sucker you into falling for this scam).

If you read closely what you are being asked to sign it will say something to the effect that you were offered the opportunity to pay in local currency and declined to do so and accept the conversion rate being used as final.

We went through what you should do. Ask the clerk to void the transaction. If he doesn't ask to see the manager. If you can't get them to void the transaction, don't offer to pay cash. Cross out the amount shown in yor currency, write on the slip local currency not offered and tell the manager you will be disputing the charge and when you get the bill, dispute the charge. MC/visa MUST charge it back to the merchant as they will not have a signature showing you accepted the charge. Has worked for me every time I've gotten involved with this and they have never failed to charge it back to the merchant. Only way to deal with the situation. If the merchant gets enough chargebacks, maybe they'llo stop trying to cheat their customers with this garbage.
This is actually a very good idea. Next time we'll try this method instead of trying to talk sense into them because most of the time the clerk has no clue what I'm talking about. Especially when there are people behind you in line waiting for you to finish the transaction asap.
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