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Richard Anderson gives up seat for customer
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Jun 17, 2013, 9:21 pm
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5khours
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL PM 2MM; AS 75K>Nothing>MVP
Posts: 9,335
Nice story. However, IMHO if you're in the service business the needs of the customers should be so ingrained that it would never even occur to any employee not to give the seat to a customer.
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