FlyerTalk Forums - View Single Post - Richard Anderson gives up seat for customer
Old Jun 17, 2013, 9:21 pm
  #5  
5khours
 
Join Date: Sep 2009
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Nice story. However, IMHO if you're in the service business the needs of the customers should be so ingrained that it would never even occur to any employee not to give the seat to a customer.
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