sry for lack of follow-up. Not been on the site for a while. I have finally (after burying my head in the sand for almost a year), started the procedure with the Ombudsman.
One other item that may have caused this was that I had changed jobs at one point. Perhaps they did a background check at some point after the fact and my job addresses / names did not match my original application. Still an unknown. Will revert back later.