Originally Posted by
pricesquire
If you cancel right before the fee hits, how does a retention bonus work? A CSR calls you and offers to reactivate? Or, do you call to cancel, and a CSR tries to talk you down?
When you call to cancel they may transfer you to their retention departement who will try to convince you to keep the card instead of cancelling by offering you something to do so.
I'm not really so well versed in retentions because I haven't signed up for tons of cards the past few years (so whatever I have I basically keep or convert to fee free version), but there is a lot of discussion about it in this thread:
http://www.flyertalk.com/forum/credi...all-cards.html