Terrific treatment at the Palace
My wife and I just returned from staying at the Palace. Actually we had two three night stays interrupted by a trip to visit friends in Asturias. During the first stay we arrived early Sunday morning jet lagged and exhausted. Our Junior Suite wasn't going to be ready for several hours but even though the hotel was nearly full they gave us a room to take a nap in and to brush our teeth. A couple of hours of rest was all we needed to re-energize and it was really nice of the hotel to let us do this in a spare room rather than having to sit in the lobby exhausted while waiting for our suite to be ready ^.
The last night of the second stay I developed a bad stomach ache. My wife suggested some tea to settle my stomach. She called room service and explained what she wanted. The sent us the tea free of charge (we did, of course, tip the delivery person) ^^.
It's little things like this that really make us love the Palace.