Originally Posted by
Always Flyin
Nothing has changed.
Were you seated in first or business class? If no, you weren't entitled to access to the Silver Kris Lounge.
If yes, did you also hand them your 1K card? If so, they may have thought you were trying to enter as a Star Gold. ONLY hand them your boarding pass. Nothing else.
Otherwise, you had a poorly trained person at the door.
Boy, this issue seems like the gift that keeps on giving (or not). Later this morning I am flying UA 6 (SIN-NRT) in "BusinessFirst" (Premier Gold, Z fare; there are only 2 classes on this flight). When I use the Star Alliance Lounge Finder, if I enter "Business" class it shows only the SATS lounge. If I enter "First" class, it shows also the SilverKris lounge. My NRT-IAD leg is BusinessFirst on a 3-class UA flight. I have a sneaking suspicion that there is no SilverKris in my immediate future, unless some FlyerTalkers give me reason to hope?