FlyerTalk Forums - View Single Post - Consolidated Thread to Post Your UA Website Experiences/Complaints
Old May 23, 2013, 1:20 pm
  #3876  
goodeats21
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Originally Posted by gengar
I just canceled a nonrefundable ticket on the website within 24 hours of booking, and it showed that the full payment will be refunded to the correct CC type but the wrong CC number. I'm ready to dismiss this as just a website glitch, but has this happened to anyone before and should I be worried?
I had it happen to me a couple of weeks ago. CC number displayed by the website ended in 001 if I remember correctly.

In the end, it worked out fine as my CC was not charged (cancelled pretty quickly after booking). But pretty crappy that UA can't fix these types of things. I have to imagine it generates a LOT of unnecessary phone calls.

The new UA loves to waste time...ours and theirs.
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