The US TSA (U S Department of Homeland Security's Transportation Security Administration) maintains a number of pages of interest to those of us who must travel with medicines, medical devices, etc. starting with this page:
Travelers with Disabilities and Medical Conditions
Helpful information for those of us who must travel with devices, quantities of medications beyond that allowed by the zip closure "Freedom baggie", etc. for those traveling within the US and visiting the US. We print out copies of the relevant pages so we ca avoid arguing with uninformed TSA agents at airports.
They also maintain a
US toll-free TSA Cares Line: 1-855-787-2227:
TSA Cares Help Line
TSA Cares is a helpline to assist travelers with disabilities and medical conditions. TSA recommends that passengers call 72 hours ahead of travel to for information about what to expect during screening.
Travelers may call TSA Cares toll free at
1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. TSA Cares will serve as an additional, dedicated resource specifically for passengers with disabilities, medical conditions or other circumstances or their loved ones who want to prepare for the screening process prior to flying.
The hours of operation for the TSA Cares helpline are Monday through Friday 8 a.m. – 11 p.m. EST and weekends and Holidays 9 a.m. – 8 p.m. EST. Travelers who are deaf or hard of hearing can use a relay service to contact TSA Cares or can
e-mail [email protected].
When a passenger with a disability or medical condition calls TSA Cares, a representative will provide assistance, either with information about screening that is relevant to the passenger’s specific disability or medical condition, or the passenger may be referred to disability experts at TSA.
TSA recommends that passengers call approximately 72 hours ahead of travel so that TSA Cares has the opportunity to coordinate checkpoint support with a TSA Customer Service Manager located at the airport when necessary.