FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2013)
Old Apr 16, 2013, 2:15 am
  #1374  
sultanbinaber
 
Join Date: Apr 2008
Location: FRA
Programs: LH HON, Discovery Black, IHG Spire, random stuff at Accor, Hyatt, Hilton, SPG, Hertz, Sixt
Posts: 492
IC Kiev

What is your Priority Club status?
RA

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
In total - yes. But there were lots of minor flaws.

Which room did you book and which upgrade did you receive?
Lowest category booked as reward night, upgraded to 'King Deluxe Club'.

How are the rooms?
Good size, not really large though. Opulent style and furnishing, which I personally do not really like. Some furniture looked quite used (esp. trashcan, mirror), not on a 5*-level.

How is the exec. lounge?
Small and rather simple area on second floor (i.e. no view), not really nice for a longer time. I normally prefer working in the lounge over sitting in my room - in this case I changed my mind.
Evening spread was good, high quality incl. seafood and hot dishes. Very limited choice of alcoholic beverages.
Breakfast was very nice, incl. fresh juices and made-to-order egg dishes.
Only service is an issue, only one person or even nobody available.

What was your welcome gift?
nothing

Did you receive fruit in the room?
Yes, nice plate of different fruit - but only upon request.

What was good and what was bad?

^
- perfect location
- luxurious atmosphere (i.e. rather like Ritz Carlton or Four Seasons)
- value for points



- Attitude of staff
- Service level
- Minibar is a joke, but free to everyone

Value for $ or Priority Club Points?
Considering the exorbitant rates mostly exceeding EUR 350.- redemption of 30K points is a no-brainer and gives very good value.

Would you return?
Maybe, but definitely not on a paid stay

nb.: I will post some more detailled information/criticism to the IC Kiev Master Thread
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