contact for missing miles
Hi,
I had previously signed up for an American Airlines AAdvantage Miles offer for Netflix. My miles never posted. I contacted AA, they told me to contact Netflix. After a very long time, I received an Email stating that I signed up through Netflix and not a promo site and I was ineligible for the offer....which was completely false (I saved all of my sign-up info, complete w/ web links).
VERY Long-story-short: I cannot get through to the appropriate department. When I speak with supervisors, they tell me to email this-or-that department. Then I receive an email stating because of the volume of people trying to contact them, they may or may not respond to me!
Does anyone have a direct # or address so that the appropriate department can actually see my documentation?
THANKS!