FlyerTalk Forums - View Single Post - hotel says I don't have a confirmation but I do

Apr 11, 2013, 4:59 am

#13

socrates

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Quote:

Originally Posted by hhoope01

I'm not sure what the problem is, but if the OP is a Plat, then either the hotel has a corporate approved Plat overide blackout or you get a room there. But I don't think they have that corp approval as I am able to make a reserveration for the night of May 3rd at the Omaha RI with no problems. So something doesn't seem right here. I would definitely suggest calling the hotel and asking to speak to a manager to find out just what is happening.

I'd suggest remaking the reservation online and not going through an agent.

The OP would not have been able to make a reservation if they had a Plat Blackout.....there have been no system issues that I'm aware of that would have caused something like this