Originally Posted by exerda

One thing I hate about SDC is that it often (but not always) seems to require a manual reissue of the ticket. So SDC lines up the new flights, but you can't check in for them and have to call in or go to the airport to get the ticket reissued.

I've had very mixed luck this year with it working online or at the kiosk without having to get a person involved. The most recent experience started as a SDC but became a cancellation and use of the ticket value toward new flights (done through the same user interface on .bomb as SDC, of course), and yielded a broken itin (missing two flights), plus 3x charges to my Amex (why .bomb apparently tried authorizing the same change three times I don't know, but it got Amex thinking fraud was involved).