JDiver

Customer Planning Advisory
Subject . . . APS 13002 – Extra bag for oneworld Emerald

Date . . . . . . Effective: February 1st, 2013
Issued . . . . .January 31st, 2013

Overview . . .Extra bag for oneworld Emerald
. . . . . . . . . . To improve the travel experience for our top tier customers
. . . . . . . . . . we are pleased to offer all oneworld Emerald members
. . . . . . . . . . one extra bag in addition to their free allowance.

Detail. . . . . All oneworld Emerald customers, including AAdvantage
. . . . . . . . . . Executive Platinums, will be entitled to an extra bag.

. . . . . . . . . . Emeralds will have the following allowance:
. . . . . . . . . . First/Business 4 free pieces up to 70lbs (32kgs)
. . . . . . . . . . Main Cabin 3 free pieces up to 70lbs (32kgs)
. . . . . . . . . . This applies to both international and domestic travel
. . . . . . . . . . on/after 1st February.

Processing . Please override the excess baggage mask using the OT
. . . . . . . . . . code using the explanation Emerald. Automation for this
. . . . . . . . . . change will be in place later in the year.

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Reference . . .APS13002

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